Thank you for shopping with Omnerica LLC. We are dedicated to providing a reliable and transparent shipping experience for customers across the United States. This Shipping Policy explains how orders are processed, shipped, and delivered when you purchase mobility chairs or related mobility products from our website.
Omnerica LLC operates as a U.S.-based ecommerce business and follows industry-standard shipping practices to ensure clarity, compliance, and customer satisfaction.
Order Processing
All orders placed on the Omnerica website are processed within one to two business days after payment confirmation. Orders are processed on business days only and are not shipped on weekends or U.S. federal holidays. Once your order has been prepared for shipment, you will receive a shipping confirmation email containing your tracking information.
During peak seasons or high order volumes, processing times may vary slightly, but we always aim to dispatch orders as quickly as possible.
Shipping Rates and Delivery Time
Omnerica LLC offers free standard shipping on all orders within the United States, with no minimum purchase requirement. After an order has been shipped, delivery generally takes three to five business days depending on the destination and the shipping carrier.
Delivery timeframes provided on our website are estimates and may be affected by factors beyond our control, including weather conditions, carrier delays, or operational disruptions.
Shipping Locations
At this time, Omnerica LLC ships orders exclusively within the United States. We do not currently offer international shipping. This allows us to maintain reliable delivery timelines and consistent customer support for our U.S. customers.
Order Tracking
Once your order has shipped, you will receive an email with your tracking number and carrier details. Tracking information may take 24 to 48 hours to become active after shipment. Customers can track their orders directly through the carrier’s official website.
Shipping Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout. Omnerica LLC is not responsible for delays, delivery issues, or lost packages caused by incorrect or incomplete address details provided by the customer. If an order is returned due to an invalid address, we will contact you to arrange reshipment. Additional shipping charges may apply.
Damaged or Lost Packages
Once an order has been handed over to the shipping carrier, Omnerica LLC is not responsible for damage or loss that occurs during transit. If your package arrives damaged, please retain all original packaging materials and contact the shipping carrier immediately to file a claim.
If a shipment is significantly delayed or appears to be lost, customers may contact our support team, and we will assist in coordinating with the carrier to help resolve the issue.
Contact Information
If you have any questions regarding your order, shipping status, or this Shipping Policy, please contact us using the information below.
Company: Omnerica LLC
Email: support@omnerica.com
Phone: +1 866-469-1391
Address: 1055 Campbellsville St, Liberty,Kentucky 42539 Unidted States
Customer Service Hours: Monday–Friday 9AM–5PM EST
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