At Omnerica LLC (https://omnerica.com), we are committed to protecting your privacy and handling your personal data with the highest level of care and transparency. Although Omnerica LLC is based in the United States, we voluntarily adhere to strong data protection principles, including those outlined in the General Data Protection Regulation (GDPR), to safeguard the personal information of all our customers.
This statement explains how we collect, use, store, and protect personal data in accordance with GDPR principles.
1. Who We Are
Omnerica LLC acts as the data controller for personal data collected through our website, https://omnerica.com.
As the data controller, we determine the purposes and methods of processing your personal information.
Company Address:
1055 Campbellsville St, Liberty,Kentucky 42539 Unidted States
2. Information We Collect and Why
We collect personal data to operate our business effectively and provide a smooth and secure shopping experience. The information we collect includes:
Contact Information
Such as your name, billing and shipping address, email address, and phone number. This information is used to process and fulfill orders, provide customer support, communicate order updates, and manage returns or inquiries.
Payment Information
Payment details required to complete transactions using credit or debit cards. Please note that we do not store full payment card details on our servers. All payment transactions are processed securely by trusted third-party payment providers.
Order History
Information about products you have purchased from our website. This helps us manage customer service requests, returns, refunds, and internal record-keeping.
Communication Data
Records of communications between you and our support team via email or phone. This allows us to respond to inquiries, resolve issues, and improve our services.
Technical & Usage Data
Information such as IP address, browser type, device information, and website usage data. This helps us maintain website security, improve performance, prevent fraud, and ensure proper functionality. Our website operates on WooCommerce, which may collect certain technical data as part of its standard operations.
3. Lawful Basis for Processing Your Data
Under GDPR, we rely on the following lawful bases to process personal data:
Performance of a Contract
To process and deliver orders, manage payments, and provide purchased products or services.
Legitimate Interests
To improve our website, enhance customer experience, prevent fraud, and provide effective customer support, provided these interests do not override your rights and freedoms.
Legal Obligations
To comply with applicable laws and regulations, including accounting, tax, and record-keeping requirements.
Consent
Where required, we process personal data based on your explicit consent, such as for marketing communications. You may withdraw your consent at any time.
4. Your Data Protection Rights (GDPR)
Regardless of your location, Omnerica LLC respects your data protection rights. You have the right to:
Request access to the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your personal data under certain conditions
Request restriction of processing of your data
Request data portability in a structured, commonly used format
Object to data processing based on legitimate interests
To exercise any of these rights, please contact us using the details provided below.
5. How We Protect Your Data
We implement appropriate technical and organizational security measures to protect your personal information. These include secure servers, encryption technologies, restricted access controls, and ongoing monitoring. Our e-commerce platform (WooCommerce) also provides built-in security features to safeguard customer data.
6. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your data only with trusted service providers who assist us in operating our website and fulfilling orders, including:
Payment processors
Shipping and logistics partners (US domestic shipping only)
Customer service and communication tools
All third parties are required to handle your data securely and in compliance with applicable data protection laws.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including customer service, legal, accounting, and tax obligations. When data is no longer required, it is securely deleted or anonymized.
8. Contact Us
If you have questions about this GDPR Compliance Statement, wish to exercise your data protection rights, or have concerns about how your data is handled, please contact us:
Company: Omnerica LLC
Email: support@omnerica.com
Phone: +1 866-469-1391
Address: 1055 Campbellsville St, Liberty,Kentucky 42539 Unidted States
Customer Service Hours: Monday–Friday 9AM–5PM EST